
At Bush Insurance Agency of Big
Rapids, Michigan, personal customer service is key. We know what you expect
from business associates, because that's what we expect: service; value;
know how; and attention. We like to do business face to face. We are also not
afraid to get out of the office and come to you.
Bush is licensed with multiple
companies, and we keep abreast of industry trends. We're commited to quality
service, competitive pricing, and a broad choice of products, the best buy for
your insurance dollars.
We're dedicated to you, committed to treating you as a person, not a
policy number. This commitment means we shall:
- Work with you to identify the insurance needs that are right for you, your
family or your business, and use our access to multiple companies to deliver
those products;
- Treat you with respect and courtesy;
- Conduct our business in an ethical manner;
- Customize your insurance needs to fit you properly;
- Guide you through the claims process for a prompt and fair resolution of
your claim;
- Help solve problems related to your coverage, or your account;
- Answer your questions regarding your existing coverages and additional
coverage options available to you;
- Return your phone calls and emails promptly and respond to your requests in
a timely manner;
- Commit our staff to continuing education so they may be more knowledgeable
in serving you.
You have a right to feel
confident about your insurance agent. We encourage our clients to speak to us
candidly about what you need and what we can do to best serve your needs.
See Our Story for more
information about Bush Insurance Agency. |