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120 N. Warren, Big Rapids MI        TEL  231 592-8030        FAX  231 592-8060

* INDEPENDENT AGENCY ADVANTAGE — As an independent agency representing multiple companies, we are able to serve many clients in the West Michigan area and beyond. Bush Insurance is able to offer services and benefits not always available from other companies, such as a wide selection of policies, markets, and many different payment options.

At Bush Insurance Agency of Big Rapids, Michigan, personal customer service is key. We know what you expect from business associates, because that's what we expect: service; value; know how; and attention. We like to do business face to face. We are also not afraid to get out of the office and come to you.

Bush is licensed with multiple companies, and we keep abreast of industry trends. We're commited to quality service, competitive pricing, and a broad choice of products, the best buy for your insurance dollars.

We're dedicated to you, committed to treating you as a person, not a policy number. This commitment means we shall:
  • Work with you to identify the insurance needs that are right for you, your family or your business, and use our access to multiple companies to deliver those products;
  • Treat you with respect and courtesy;
  • Conduct our business in an ethical manner;
  • Customize your insurance needs to fit you properly;
  • Guide you through the claims process for a prompt and fair resolution of your claim;
  • Help solve problems related to your coverage, or your account;
  • Answer your questions regarding your existing coverages and additional coverage options available to you;
  • Return your phone calls and emails promptly and respond to your requests in a timely manner;
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
You have a right to feel confident about your insurance agent. We encourage our clients to speak to us candidly about what you need and what we can do to best serve your needs.

See Our Story for more information about Bush Insurance Agency.

For your convenience, we have provided biographies and direct email links for each member of our team. Or contact us at the telephone number above.

Matt Bush Owner | Principal Agent
Kristy Somsel Office Manager | Certified Insurance Services Representative
Curtis McLaughlin Agent | Customer Service Representative
Diane Shroyer Customer Service Representative